Giltdial.com deals in pre-owned collector watches and is not an authorized dealer for any brand nor is it affiliated with any watch manufacturer. All of our watch repair and warranty service is performed by the owner and operator of giltdial.com
By purchasing goods or services from giltdial.com you agree to the following terms and conditions. Please take a moment and read them before making any purchase.
Return Policy: Giltdial.com gives you a 3 day inspection period on watches purchased with the option of a full refund, email email@example.com within 3 days of receiving the product. You the buyer are responsible for return shipping within 7 days of the original delivery. Watches must be received in the same condition as when sent. Watches that have been damaged or altered will not be refunded and will be returned to the buyer.
Warranty: All watches sold will come with a one year mechanical warrantee (unless specified in the sale listing), During the 1 year period giltdial.com will repair any issues that may arise free of charge, this excludes any damage caused by abuse, shock or water. All repairs in the year must be preformed by giltdial.com, any repair not preformed by us will void the warrantee.
To receive warranty service: Email us at firstname.lastname@example.org to receive instructions on sending the watch back. After receiving any warrantee work, it will take precedent on the bench and be repaired. Shipping to us will be at the cost of the buyer, return shipping will be covered by us. Gilt Dial prides itself in excellent service and warranty work is rare, however when dealing with vintage watches things do happen.
Waterproof / Water Resistant Watches: Any vintage watches will not be guaranteed in any way waterproof unless specified in the listing. oftentimes gaskets aren't available or replaceable and thus showering, rinsing hands, submersion or even heavy rain can sometimes lead to water damage, giltdial.com in no way warrantees watches against this. please treat vintage watches with the respect they deserve.
Timekeeping Ability of Mechanical Watches: Mechanical watches will not have the accuracy of quartz. Usually a well serviced watch that has not seen any previous abuse can be regulated to within 20 seconds a day, many times better. However, very old age, moisture and bad previous workmanship means 1-2 minutes a day can sometimes be seen.
By purchasing a watch from us, the buyer accepts full responsibility for any loss or damage to the timepiece and any personal loss or damage suffered as a result of watch failure or inaccuracy.
Watch Repair Warranty: We guarantee our watch repair service from 1 year to date of delivery. If payment is delayed 2 weeks beyond the end date of service, warranty begins on the date of service completion. If there is a problem with any service performed we will fix the problem in our shop within the warranty period. The warranty does not cover issues that are unrelated to service or problems due to abuse, water or shock, although we will work with you to resolve these issues in a cost effective manner.
1633-B Taylor Rd
Port Orange FL 32128